Russian Post has doubled the number of branches with self-service areas

Russian Post has doubled the number of branches with self-service areas

      In 2025, the Russian Post has almost doubled the number of branches with self-service areas. Today, this format is already operating in 1,842 city communication offices. This simplified the process of processing shipments for customers.

      In the first three months of the year alone, more than two million shipments were processed in self-service areas. Most of them were letters, but parcels were also actively processed.

      The service is available in the busiest branches across the country, from the Kaliningrad Region to the Far East. Self-service zones are developing especially actively in Moscow, St. Petersburg, the Urals and Siberia. It is planned to expand this format to three thousand branches by the end of the year.

      Users can independently prepare shipments through the website or mobile application, as well as use the printing of forms and payment for services directly at the branch. All this allows you to save time and reduce the burden on employees.

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Russian Post has doubled the number of branches with self-service areas

The new format has helped to reduce the waiting time.