Kirovsky railway station turned out to be the second in terms of requests for help.

      From January to July 2026, 16.8 thousand passengers with reduced mobility received assistance at the stations of the Gorky Railway. This is 7.5% more than in the same period last year.

      The Kirovsky Station ranked second in the number of requests, with about 2.9 thousand passengers receiving help here. Only the Nizhny Novgorod station received more requests — about 4 thousand. Other highly requested stations included Kazan (1.8 thousand), Izhevsk (1.3 thousand), and Kazan-Voskresenie (1.1 thousand).

      Specialists from the Mobility Assistance Center meet passengers with disabilities, help them with document processing, accompany them through the station, and assist with boarding the train. If necessary, a wheelchair or stretcher for bedridden passengers can be obtained for free, as well as help with luggage.

      The center operates around the clock and without days off. A request for assistance can be made three days before the trip, but no later than 24 hours before the service is provided. This can be done through the RZD website or by calling 8 (800) 775-00-00.